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Shipping & returns

Draft: confirm these policies before launch.

Shipping

Orders ship from Florida, USA. Shipping options, costs and delivery estimates are shown at checkout. The estimate includes the product's production time plus transit time, and you'll get tracking by email.

Returns

Contact us about returns or exchanges. Personalized and custom pieces are made just for you, so they can't be returned, but if anything is wrong with your order we'll fix it.

Damaged items

Send us your order number and a photo of the damage and we'll make it right.

Last updated October 17, 2026